Shipping Policy

SHIPPING POLICY - DOTIVALA BACKERS

At DOTIVALA Backers, we prioritize swift and reliable delivery services to ensure your orders reach you in a timely manner. Our extensive network is committed to providing secure and efficient delivery, typically taking around 7-10 days. For those seeking expedited delivery, our express delivery option guarantees delivery within 4-5 days.

Payment Options:

• Payment for your orders can be made through Cash on Delivery (COD).

Order Eligibility:

• To be eligible for delivery from our website, a minimum of 1 product must be ordered, with a maximum quantity limit of 10 products per order.

Pricing and Taxes:

• The MRPs of all our products are inclusive of applicable taxes, as per the current government laws. Please note that taxes may change in accordance with government tax laws.

Courier Partner:

• All shipping will be facilitated through our trusted Courier Partner: Shiprocket.

Refunds:

• In case of refunds, transactions will be initiated within 15 days to your bank account.

Express Delivery:

• We offer an Express Delivery option through our designated courier partner. Express delivery charges will be specified based on your location before placing the order.

Address Modification:

• Customers can modify the shipping address before the product has been packed. Once the packing process is complete, no modifications to the shipping address will be accepted.

Delivery Complaints:

• If your order does not reach you within the stipulated time period, please raise a complaint at contact@DOTIVALA.com, including your order number.

We value your trust in DOTIVALA Backers and continuously strive to enhance your shopping experience through reliable and efficient shipping services. If you have any further queries or concerns, feel free to reach out to our customer support team.